Your Privacy Is Our Responsibility

jta77 collects various types of information to provide and improve its services. This information falls into two main categories:

1.1 Information You Provide Directly

When you create an account, log in, or use any service on our platform, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (always stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, or Upay account details (full numbers are never stored)
• Documents required for identity verification (as part of the KYC process)

1.2 Information Collected Automatically

The following information may be collected automatically while you browse our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

jta77 uses collected information only for specific, legitimate, and fair purposes. We never use your information for unnecessary or unauthorized purposes.

We use your information for the following:

• To create, verify, and manage accounts
• To process financial transactions, including deposits and withdrawals
• To meet legal obligations, particularly age verification (confirming 21+)
• To prevent fraud and ensure security
• To provide customer support and resolve issues
• To improve platform quality and performance
• To ensure responsible gaming and protect users
• To comply with applicable laws and regulations

Our platform uses cookies and similar technologies to ensure smooth operation and improve the user experience. Cookies are small data files stored on your device.

3.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They cover session management, preserving login state, and security protection. Refusing these cookies may prevent the platform from working properly.

3.2 Functionality Cookies

These cookies help remember your preferences (such as language selection) and deliver a personalized experience.

3.3 Analytics Cookies

We use these cookies to analyze platform usage statistics. The information collected is aggregated and anonymous, and no individual can be identified from it.

You can refuse non-essential cookies at any time by changing your browser settings. However, doing so may limit some platform features.

jta77 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

We work with trusted third-party service providers who deliver specific services on our behalf. These include payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and security services. These partners are given your information only to the extent necessary to carry out their specific responsibilities.

4.2 Legal Obligations

If disclosure of information is required by a court order, government authority directive, or applicable law, jta77 will comply with that obligation. This applies in particular to anti-money laundering and identity verification matters.

4.3 Fraud Prevention

To protect the integrity of the platform and prevent fraudulent activity, we may share information with relevant authorities or security agencies when necessary.

jta77 employs industry-standard technical and administrative measures to ensure the security of your information. Our security framework operates on the following levels:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by high-grade SSL encryption.
• Password Hashing: Your password is never stored directly — it is always kept as a one-way cryptographic hash.
• Access Controls: Only authorized personnel are granted limited access to the information they need.
• Regular Security Audits: Our systems undergo regular security reviews and testing.
• Firewall and Intrusion Detection: Advanced security software is used to prevent unauthorized access.
• Data Backup: Your information is stored in secure, encrypted backups.

Nevertheless, transmitting information over the internet is not entirely risk-free. We are committed to ensuring the highest level of security, but no system can claim to be one hundred percent secure.

jta77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet applicable legal obligations.

• Active Account Data: For the duration that the account remains active.
• Transaction Records: Financial transaction records are retained for a defined period as required by law.
• After Account Closure: Even after an account is closed, certain information may be retained for a defined period due to legal and regulatory obligations.
• Security Logs: For as long as necessary for fraud prevention purposes.

Once the defined retention period ends, your information is securely deleted or anonymized.

As a jta77 user, you have the following rights over your personal information:

• Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request that your information be deleted, provided there is no legal obligation to retain it.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Portability: You may request a copy of the information you have provided in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within a reasonable time. However, some requests may be limited due to identity verification requirements and legal obligations.

jta77 is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from any minor. Age verification is in place at the time of account registration, and we ensure that our platform can only be used by individuals aged 21 or older.

If we learn that a minor's information has been collected inadvertently, we will immediately delete that information and close the associated account. Parents or guardians who suspect a minor is using our platform may contact us.

Our platform includes payment gateway and game provider services. These third-party services operate under their own privacy policies. jta77 is not responsible for the data protection practices of these third parties, but we work only with trusted and verified partners.

Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — operate their services independently and have their own data protection policies.

To provide our services, your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Appropriate security agreements are in place for data transfers.
• Adequate data protection measures exist in the recipient country or organization.
• International data protection standards are followed.

jta77 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the website and, where applicable, notify registered users by email. The date of the updated policy will always be displayed at the top of the page.

Continued use of the platform after a revised policy has been published will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to make a request regarding your information, please contact our support team. We are available 7 days a week, 24 hours a day, in both Bengali and English.